Refunds and Returns
Return Eligibility
We accept returns within 30 days of delivery.
To qualify for a return:
* The item must be unused and in original condition
* The item must be returned in its original packaging
* Proof of purchase is required
Non-Returnable / Limited Warranty Items
Certain items may not be eligible for return or warranty coverage due to the nature of the product. For example:
* Damaged or torn rubber boots are not covered under warranty
Partial Refunds
Partial refunds may be issued where applicable, including:
* Items returned damaged or incomplete for reasons not caused by us
* Items returned outside the 30-day return period
Refund Processing
Once your return has been received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund after approval:
1. Check your bank account again
2. Contact your credit card provider
3. Contact your bank regarding processing delays
If you still require assistance, contact us at:
info@makodriveshafts.com
Exchanges
We replace items only if they are defective or damaged.
To request an exchange, please contact:
info@makodriveshafts.com
Return Address
Mako Driveshafts
7600 Kingspointe Parkway, Suite 103
Orlando, FL 32819
Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error.
Original shipping charges are non-refundable unless otherwise required.
For higher-value returns, we recommend using a tracked and insured shipping service, as we cannot guarantee receipt of returned items.